Privacy Policy

This is ICONNECTs privacy policy, which outlines our commitment to you in respect of the collection and use of personal in formations.

The kinds of personal information that ICONNECT collects and holds are :

In order for ICONNECT to provide services to you, we will need to collect from you and hold, some personal information about you. That information may include your name, your address, your contact numbers including mobile number and landline number, email address , bank details in terms of online payment , password details for accessing ICONNECT services. you may also choose to provide similar details to of your authorized representative, such as another family member. 

If you are unwilling to provide us with some details, we may not be able to supply you with a service that you wish to acquire. It is not possible to acquire services from ICONNECT under a pseudonym.

ICONNECT collects personal information about you when you apply for a service either over the telephone, through an online process, or directly when you require assistance with service provisioning or fault management.

The personal information will be held in secure electronic databases. ICONNECT will use reasonable endeavors that the personal information is accessible only to appropriately qualified by staff.

We use your personal information for following purposes :

To verify your identity.

To provide and develop the services that you require.

To administer and manage those services including charging ,billing , obtaining payment, fault management , complaint handling and debt collection.

To communicate with you directly, via email, fax, phone, SMS and by other means of communication about service usage, service charges, new ICONNECT products and services, complaint and fault management and other ways the service provided to you could be improved, 

To conduct appropriate checks for credit worthiness and for fraud and to comply with requests for information issued to ICONNECT by agencies and courts that are entitled to obtain the information under Indian Law.

ICONNECT is continuously improving and enhancing its products and services to our clients and we may update this policy from time to time. any future changes to this policy will be updated on this page . 

Kindly keep visiting our website to keep updated with all detailed information.